Hi
Few years ago I used Shopify and when I had some problem the customer service was not good…
almost zero answer and the answer they was very carless.
now I want to try to open again a shop but during the selection of the App I see the Shopify App available with a very low score and on the complain inside almost zero answer …
So I don’t understand why they develop the App in this case, but mostly I have the same feeling had before …
in this company they don’t really care about the customer service. Hope I am wrong and they improve a lot (also on the course they remark about how is important the customer service) So I hope is just my impression.
Anyway I am wondering and asking at the blog your opinion about the customer service if is improved.
thank you