@safderkarim89 Go to…
admin > Payments > banking information.
You can choose from the following currencies:
Hey, @safderkarim89 ! Welcome to Shopify Community!
Are you changing your store currency to USD in order to sell globally? If so, feel free to have a look at this guide to selling globally on our platform. It will help you set up your entire store to welcome visitors and sales from anywhere around the world.
Your store is put on a currency lock after making your first live sale as changing currencies have significant impacts that affect your store. When the currency is locked, you’re unable to change the currency yourself in Settings > Store details > Store currency, however, this can still be adjusted with the help of our support team.
Before I clarify how to contact our support team for this matter, please feel free to go over the impacts outlined below to ensure you’re aware of the affected areas in your store and to help you determine if the benefits of changing your store currency outweigh these impacts.
Currency change impacts
- Reporting: The reporting on the Analytics page doesn’t factor in the difference between currencies. If you had $500 USD processed, that would show as $500 USD in reports. Let’s say the next day you switch to CAD, the report would still read as $500 USD for previous processing. Since $1 CAD is not equal to $1 USD, the reports in theory will be wrong going forward.
- You may set a date range for the data you are reviewing as a workaround, to exclude any transactions that might have been processed in a different currency before the specific date of the currency change.
- Product Pricing: Since the dollar amount between currencies is not the same, a product price’s value, could mean something different if the currency is adjusted and impact your margins. Refunds processed after a currency change will also be affected by the currency change. They will be processed in the new currency.
- The product price will need to be manually adjusted and edited to reflect the price in the new currency.
- Apps: Some apps may have limitations when it comes to changing store currency.
- If you need to know how changing store currency will affect your apps, I recommend reaching out to the app’s support team to clarify before changing your store currency.
- Gift Cards: Gift cards with remaining balances in the old store currency will not work once the store currency of the store has been changed.
- You can remedy this by issuing a new gift card with the remaining balance.
- Shipping: Like the product prices, shipping rates for a store will maintain regardless of the currency and will not update automatically.
- After a currency change, you will need to manually edit the shipping rates so they are appropriate to the new currency.
- Currency rules: If you currently offer a currency as an option with manual exchange rates and rounding rules set up, those settings will be locked if you change it into your shop currency.
- You’ll need to revert that currency back to automatic FX rates and no rounding rules before doing so.
The currency change will mainly impact these areas, however, it may also affect areas outside of what’s discussed if you have currency information elsewhere. You may want to review the other pages in your store to ensure they’re updated to reflect the new currency.
If you would like to proceed with updating your store currency, you can visit https://bit.ly/3cJkx8V and log in to your account to create a support request. After logging in, enter the topic of concern in the search box then scroll down and click Continue under Get support.