Hey all,
According to this Shopify article, the link in “Abandoned Cart” is live for 3 months. From the experience we can tell it doesn’t keep the original price so customers get whatever offer (higher or lower) is current at the time they click the link.
That combination just led to several orders from customers who were not even supposed to see the current price (the collection and products are protected), let alone be able to purchase anything at the current rate.
Question: is there a way to limit how long the link in abandoned email will work?
Thank you in advance
Is anyone else dealing with this or just us? 
Thank you
Hopefully my post will necro this thread because we are dealing with it.
3 months for an abandoned cart is a ridiculously long default period, especially without any control over that length of time nor over the abandoned cart’s pricing.
A good feature in itself but the implementation is odd. I hope Shopify would consider the following changes.
- Allow to delete/disable select and/or all abandoned checkouts without making a storewide change
- Allow to choose the default length of time to save abandoned checkouts.
- Ideally the prices would remain the same as at the time of abandoning the cart, not the current price. If Shopify forces a 3 month wait, then it would help to either keep the original price (minus any abandoned cart discounts) or expire/delete/disable such abandoned cart automatically
Now let’s see if we get a responsee