Hi, @BM136 .
Thank you for following up and sharing the additional context!
If you’re looking for the specific cookies, then we’ve got a breakdown of them right over here: Shopify Cookie Policy. From there, you can find a list of cookies as well as their durations.
There are some circumstances that could potentially allow an abandoned cart to remain longer than 30 days, which can be indicative that the customer is still making updates to their cart. However, the abandoned cart is purged when there haven’t been any updates in one month, which may be a more common scenario in most cases.
Checkouts that aren’t draft orders and haven’t converted to orders will be purged if:
- They were created more than 3 months ago.
- They haven’t been updated in 1 month.
- They don’t have a transaction attached to them (any transaction data will prevent deletion, failed or not).
Once a checkout is three months or older, it will be scheduled for the next clean up on the following Monday. As for the abandoned carts that you’re seeing dating back to May, it’s possible that they have a failed transaction attached to them and the cart link has long expired. That being said, if there’s a particular abandoned checkout that you wish to retain, then you can consider creating a draft order with the same details.
If you have any other questions on this topic, don’t hesitate to let me know!