Hi, I have had 2 Shopify capital funding in the UK. I’m at 85% repayment of my second loan and was told I would have an eligibility review at 85%
it’s been a few days and nothing yet but no one at Shopify can tell me how long it will take or any further guidance.
has anyone else experienced this? I was hoping to receive funding asap for last minute Christmas stock (I sell baby and childrens clothing)
Hi, @EllensBoutique .
Rio here from the Shopify Community team. Happy to provide some context here.
Our additional funding offers are visible under Settings > Capital or in Finances > Capital in your admin. If you do not see an offer currently then you may not qualify for funding at the moment. These reviews are automatic once you reach a review point and can take up to 7 business days.
Have you already remitted the previous amount to 100%, and the current one is at 85%?
Hi Rio,
Yes I have paid 100% of my first funding and now 86% on my second funding. I reached the 85% on 6th December which I believe would make today the 7th working day.
I don’t hold out much hope which is hugely upsetting after being told a number of times I would get funding as I have previously had funding.
Also, there is no way for me to check if a Trevor’s is complete and if no, a reason why.
Hey, @EllensBoutique !
Thanks for sharing some more context. Our system scans shops regularly and if you don’t have another offer it means our system has deemed the shop ineligible for the moment. We aren’t able to override this. We do suggest keeping your store in good standing. Then, if/ when an offer is available we can reach out directly.
Due to the system restrictions, our support team isn’t able to provide timelines or let you know if you’re eligible for funding.
Have you looked into other funding options for your business?
Hi Rio, to be honest I think the Shopify capital merchant advance is the biggest con. I have had and paid in full for one capital finding, I am now at 91% of paying back the currency (second) capital finding and have used Shopify for 4 years.
I was told there was an eligibility review at 56%, after months of no offers it went up to 85%, again no offers at all. I’m now at 91% so obviously I will end up paying 100% and then still receive no further offers.
Same here. I got to 100% since last year and still no new offer.
Yes I am the same I’ve now paid off 100% and received this email which I think an insult to say it’s easy to get funding when it isn’t
Yes! I just received an email, also. My loan was over 130K, and it’s paid
off in total, so it’s kind of a slap in the face, especially with the
economy we are in right now.
I received this same email. And nothing since
I just started with capital last year. So the biggest I’ve had was 1600. I’m hoping that when they review this time, I can get about 10k. I paid it off in less than half the time. They claim I have a high rating but they need to say something
hi did you manage to get funding sorted? I have been told if i pay my balance off (im at 97% paid) i will get an offer but i havent had any renewal offers and really need some new funding asap
I have received an offer today (a few days after eligibility), however it’s extremely low. Less than my very first offer. I’ve contacted Shopify who say that they’ve changed from manual to automated renews and they can’t offer me any higher. I’m currently paying back a £7500 loan and they’ve offered me £430 top offer which is an insult so I won’t be taking that as it’s absolutely no use for a growing business. My business sales and shop are all in good standing with sales higher than my very first offer from them so it really doesn’t make sense to get an offer this low.
looks like a lot of sellers will be in the same position and many will now collapse because of it, which in turn will mean less % cut from sales for Shopify so ? 
bad move really but hey ho.
