How our store can support customer pick vietnamese address from dropdown list instead of filling in

Shopify Plus
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Topic summary

Issue: Checkout for Vietnam lacks hierarchical address dropdowns (City, District, Ward), unlike the US. This leads to frequent input errors, case-by-case manual corrections by operations, and longer checkout times.

Goal: Standardize address capture to reduce mistakes and speed up checkout.

Suggestion offered: Build a custom Shopify extension that pulls Vietnamese address data and auto-fills or provides dropdown selections in the checkout form. Details on data source, implementation, or Shopify Plus-specific capabilities were not provided.

Context: A screenshot of the current checkout fields is included, indicating the pain point visually.

Status: No native Shopify setting or confirmed solution identified in the thread. The discussion remains open; next step is exploring a custom extension approach. Unanswered questions include whether Shopify natively supports hierarchical Vietnamese addresses in Checkout (especially on Shopify Plus) or offers official datasets/APIs for this use case.

Summarized with AI on January 8. AI used: gpt-5.
1

Hi there,

My store is serving Vietnameses customer. I have some issues at Shopify’s Checkout as the following:

  1. Customer can’t pick addresses (City, District, Ward) from dropdown box (I see it’s supported for US country).
  2. Our operation team got mistake and manually corrected case-by-case whenever our customers input wrong format or wrong information.
  3. Customers cost much more time to finish checkout step because of too much effort to manually inout.

we’re seeking a solution for standardizating this step, and data. How can we solve this problems. Hope to recieve solutions for our community.

Many thanks,

Corbin

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2

Being Shopify customer, you can write Shopify extension pulling data and filling in form.