I received an email about removing trademarked products by today and I did! It’s been HOURS since I got a response. This has been a big inconvenience for me as my daughter birthday is in just a few days & I have no access to the money I’ve made to buy anything for her. This is beyond me!
Hey, @Nakeyahw !
I appreciate you reaching out here and understand how this would be a major inconvenience especially around your daughter’s birthday.
Regrettably, we’re not able to provide account-specific support via the Community Forums at this time, for privacy and security reasons, so it will still be necessary to wait for an update via support. You’ll need to wait for an update on that email you received. If your case has already been forwarded to one of our specialist teams via email, no further action is necessary on your part.
Our escalated support teams generally respond within 24 -72 hours, but at times that can take longer. Rest assured they understand the importance and will be back to you as soon as possible.