How to access extra fields information from customer registration?

Shopify Discussion

Topic summary

A user working with the Ride theme has added custom fields (mobile number and date of birth) to their customer registration page following a tutorial. They need help accessing this information after account creation.

A response explains two approaches:

Hard-coded solution: When fields are added directly to the theme (following Shopify’s official guide), the extra information typically gets stored in the customer account’s note section.

Alternative approach: Using a no-code app like Helium Customer Fields (https://apps.shopify.com/customer?ref=forum) offers advantages by:

  • Providing a no-code way to build custom registration forms
  • Saving information directly into customer metafields
  • Generally being more useful than the note section method

The discussion remains open with the initial solution provided but no confirmation of resolution from the original poster.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
2

Hey @datewithpride !

If you are hard coding these fields directly into your theme, such as with Shopify’s guide (https://shopify.dev/docs/themes/customer-engagement/additional-customer-information), these extra fields generally get stored directly in the customer account’s note section.

The alternative option to this would be using an app such as Helium Customer Fields which gives you a no-code way to build and install a custom registration form, and saves the information directly into customer metafields, which is generally a lot more useful than using the note section.

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