Hello, Google has just updated it’s Consent mode to V2 with a few new settings to control cookies.
Is there a standard solution from Shopify to activate Consent Mode. Google Consent Mode is nearly a requirement for proper privacy adherence and best available conversion tracking/attribution. So I would expect Shopify has something for it? I haven’t found it how ever. Not for version one, and version 2 is only just released, so I can imagine that is not yet availbe.
Hope someone has some insights into how to activate Google Consent mode on Shopify, without the need for yet another app
Nikos here from Pandectes. I wanted to share with you an exciting update! Our app now supports Google Consent Mode V2, enhancing your privacy compliance and ad personalization. You can try our solution and I will be more than happy to share with me your feedback.
I’m having the same issue. I’m hoping that the Shopify “Privacy & Compliance” app will be updated to include the new V2 requirements by Google. So far, Shopify support has not been helpful as they keep redirecting me to Google. And google redirects me to Shopify.
I invite you to try our solution which comes with many more integrations and options. I am sure you are aware that GDPR is not just having a banner that interacts with the platform but many more such as:
cookie policy with a detailed explanation of your tracking services
Hi Nikos, there is always an app for everything, especially at Shopify. It would be nice to have such a major feature available out of the box for Shopify. Untill I found that out, I will consider your suggestion. Cheers
Hello @CustomLED the GCM is part of the integrations of our app and these are available only on the paid plans. We offer 7 days free trial to all our plans though so you can freely test this out.
Shopify itself got a Cookiebar option. The customer service team of Shopify doesn’t know if it’s updated for Consent mode V2. Maybe someone here got some information from insider that it is?
Shopify has extended the customer privacy options by injecting their native privacy app inside the store settings. But this does not cover all merchant needs and like other areas, the merchants will need an app from the app store. For example, Google Consent Mode is not supported as well as many other features we offer such as automated cookie policy, store scanning, data subject requests management, script blocking, integrations with other apps/services etc.
Update Feb 2024: I chatted with Shopify about this and received the following answer:
(Shopify)
Feb 15, 2024, 05:42 EST
Hi!
I hope this email finds you well. I wanted to take a moment to express my gratitude for your time earlier during our chat. Your input and questions are highly valuable to us, and we truly appreciate your dedication to our platform.
I understand that you have expressed concerns regarding the implementation of Consentmodev2 on the Shopify platform. I want to assure you that we are actively working on this and are committed to providing you with a seamless experience as soon as possible.
Our developmentteam has been diligently working on integrating Consentmodev2 into the Shopify platform although no current time-line to apply this feature. We are currently in the finalstages of testing and ensuring that all the necessary functionalities are in place. We anticipate that the implementation will be completed within the next two weeks.
Rest assured, we understand the importance of this feature and its impact on your business. We are fully committed to delivering a robust and reliable solution that meets your needs and complies with all relevant regulations.
Once the implementation is complete, we will notify you promptly and provide detailed instructions on how to utilize the Consentmode v2 features within the Shopify platform. We are confident that this update will enhance your experience and provide you with greater control over user consent management.
Thank you for your patience and understanding throughout this process. We truly value your feedback and appreciate your continued support. If you have any further questions or concerns, please do not hesitate to reach out to me directly or our dedicated support team.
I’ve decided to activate the Pandectes banner, which includes Google Consent Mode V2. Works like a charm!
I still think this should be default Shopify functionality. But I guess they are being generous to the developer community and making their customers just pay for to much features that should be included.
The privacy & consent is a built-in feature found under Settings. As posted above, within 2 weeks, it should have the built-in consentmode v2 functionality. I found with any 3rd party cookie app, my Meta pixel and other marketing tracking stopped working properly and showed all my traffic as US traffic while the shop is EU-only. So it’s not an option for me to use 3rd party apps.
Just chatted with support and they have no idea when this will be available. I hope you are right. As I would rather not pay for functionality that should come standard. And I like the Shopify native cookiebanner.
Same just activated mine. I have a banner in Google ads saying “You are not providing EEA end-user consent signals required for ad personalization features. Take action before March, 2024 or your campaign performance will be impacted.” hopefully it goes away.
Do you mean the cookie banner “Customer Privacy” under “Settings”? That’s the regular one they are working on adding Consentmode v2 to. I asked them again today and they gave me the same answer “working on it”… but the more people ask them the better, so if you can I think everyone should ask through Support chat to put some emphasis on the urgency. March 6 is the deadline I understand.
