How to add a collection to my online store's navigation?

Technical Q&A

Topic summary

Main issue: Collections don’t appear in the storefront/navigation and a banner says “To add this collection to your online store’s navigation, you need to update your menu.” A screenshot of the banner was shared.

Key guidance from support:

  • In Shopify Admin > Online Store > Navigation, edit Main Menu or Footer Menu and add a link to the collection. The banner shows when a collection is available online but not linked to any menu; clicking “update your menu” should take you to add it.
  • Ensure availability: set the collection to be available to the Online Store, and also set each product in the collection to the Online Store under Sales channels and apps (Manage > select Online Store).

User-reported workarounds/results:

  • Toggling product availability to Online Store resolved it for several users.
  • One user dismissed the banner (X) and could publish, though this didn’t work for others.
  • Another user switched the collection type to Manual (instead of Automated) and it worked for them.

Support escalation: Staff offered account-specific help via email or the Help Center.

Status: Ongoing. Some users resolved it via menu linking and product availability; others still experience issues and frustration, with no single universal fix identified.

Summarized with AI on January 13. AI used: gpt-5.
25

Hello Shopify Team I have a PROBLEM with my collections and navigation
i add a collection but i can not see it in the navigation

All i see is :

To add this collection to your online store’s navigation, you need to update your menu

and i don’t know What to do

i deleted the entire menu and created again but that is not enough i think … please help

thank you