How to add/edit DMARC Tags to update store email?

Shopify Discussion

Topic summary

Main issue: changing the notification “From” address from store+65872134312@shopifyemail.com to a custom domain email for better brand recognition.

Current state: the domain is verified, but in Settings > Notifications the user sees no controls (no three dots/links) to edit TXT/DMARC records or change the sender. The UI only displays the alias and a suggestion to use a custom domain.

Advice offered: verify DNS records with tools like MXToolbox to ensure SPF and DKIM are correctly configured; allow up to 48 hours for DNS changes to propagate.

Key terms:

  • DMARC: a policy that tells receiving mail servers how to handle emails that fail authentication.
  • SPF: a DNS record that lists servers authorized to send email for a domain.
  • DKIM: a cryptographic signature that helps validate email authenticity.

Outcome/Status: no concrete Shopify UI steps or resolution were provided. The thread remains open, with the next action being DNS verification and waiting for propagation.

Summarized with AI on December 26. AI used: gpt-5.
1

I have been searching high and low to determine how to change my store email. Currently, my email is set to use my google email and when I go to settings > notifications it shows that customers will see the email as store+65872134312@shopifyemail.com.

Now I’ve watched videos where it shows that you need to verify that your domain is DMARC approved and my domain has been verified.

I watched a video that showed going in and changing the TXT. However, I don’t have this option. When I’m in the notification settings, I don’t have the three dots or any links to help me. It just says “Recipients will see your email as store+65872134312@shopifyemail.com. For better brand recognition, use an email with a custom domain.”

I can’t figure out how to change it. Any help would be great!!

2

Check DNS Setting use these tools like MXToolsbox to verify your DNS setting for SPF and DKIM are correctly configured

After making changes be patient because it takes 48 hours to propagate.