Main issue: Add a “How did you hear about us” field to the shop owner’s order notification email in Shopify.
Context: The field has been added as a dropdown on the cart via a tutorial. However, the captured value does not appear in the email notification.
Related expectation: The user believes this information should display in the order under “Additional Details,” but that section is not visible in their order view.
Request: Guidance on how to pass the cart field into the order (e.g., as an attribute/note), surface it under “Additional Details,” and include it in the notification email template.
Status: No solution or steps provided yet; the question remains open with unresolved implementation details.
I need to add a how did you hear about us field to the email that the shop owner receives.
I have added the dropdown to the cart by following a tutorial but none I’ve found have shown how to add that to the email notification.
Additional I saw that this information should be viewable in the order itself under Additional Details but that area is not in the order. Can someone point me in the right direction, thanks in advance!