How to add Instagram and WhatsApp icons on the policy page?

Topic summary

A user seeks help adding Instagram and WhatsApp icons to their Shopify store’s policy page at checkout. They shared a screenshot showing their current setup and provided HTML code they’re attempting to use.

Proposed Solution:

  • Another participant provided HTML code snippets for both Instagram and WhatsApp icons
  • The code includes icon placeholders ([icon:theme-instagram] and [icon:theme-whatsapp]) with styling and links

Current Status:

  • The original poster reports the suggested code isn’t working
  • They clarified wanting to add icons specifically within Shopify’s policy settings
  • A follow-up question asks whether the code was properly pasted

Issue Remains Unresolved: The discussion is ongoing with troubleshooting in progress. The core challenge appears to be implementing custom icons in Shopify’s checkout policy pages, which may have limitations on custom HTML/code insertion.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.

Hello

Could anyone help me in having instagram, WhatsApp icon in policy page at check out page. currently it shows like this

[icon:theme-153]Send us an email

[icon:theme-196]WhatsApp

Hi

Yes, I can surely help you with this.

@amazezones

Use following code

[icon:theme-instagram] Follow us on Instagram

[icon:theme-whatsapp] Contact us on WhatsApp

its not working… I want to add icon to policy in Shopify setting…

Were you paste above code?