Hello, I’d like to send out an email newsletter and it contains a video. But I want to be albe to do this without having to use YouTube or Vimeo for a URL. Is this possible? Thank you! Jenni

Hi @JCaloBC , It is technically possible. But you will need other video hosting platforms like Google drive and Dropbox. Platform like YouTube is still preferable because your customer will be able to watch the video with really good experience regardless where they are, either US or Europe. Hope t…

You need a public URL to your video file hosted somewhere online. Simply put, Upload to Shopify: Go to Settings > Files Click Upload files Upload your .mp4 video Copy the file URL Create a thumbnail image You need an image that looks like a video player to insert into your email. So open y…

Hi, But when they hit play it takes them to YouTube to view, why can’t it just play in the email? Is there a way? Thanks!

Hi @JCaloBC , There is no general way that play well with all email clients (for example, gmail, outlook etc). There may be some clients allowing this. But most of the major email clients don’t allow this. Your best bet is to generate a thumbnail to make your customers feel that they are playing em…

You can send a video in your email newsletter without YouTube or Vimeo by adding a picture from the video. Link the picture to a place where the video is saved like your website or cloud storage.

Hi, Ok, but I don’t understand how to do this? I’ve uploaded my video in Shopify. But when I take the URL ( https://admin.shopify.com/store/bon-couer-home-wellness/content/files/53226786095389?start=MQ%3D%3D&selectedView=all ) it says it’s not valid in the email where a link is required. And I’m not …

How to add my own video to an email WITHOUT YouTube or Vimeo in Dawn theme?

Store Design

JCaloBC June 7, 2025, 4:30pm 5

Hi,

But if I insert the thumbnail that’s just a flat image, not a video? Where does the copy/paste of the URL go?

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How to add my own video to an email WITHOUT YouTube or Vimeo in Dawn theme?

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