Hello Everyone, I made a product video on my camera and now I want to add this video to my product page. I could not find a way to add the video. There is an option to add youtube video with embed code but how can I add my own video? Looking forward to this problem

@Sneakermask Autoplay for videos no longer works reliably for modern web browsers, especially on mobile devices. Many browsers/devices are blocking the autoplay feature of videos by default. However, in your particular case, the problem may be that your phone is in “low power” or “power saving” mod…

It worked perfectly, Thank you so much

Note: If your video file is larger than 20MB, you’ll have to upload it to YouTube and use the embed code . Otherwise, you’ll need to find a hosting provider for your video, instead of using my Step 1 suggestion of Shopify Files. Hi! 20MB video isn’t going to be long or high resolution. Why is the l…

Hi @Emarketing , You’re right that 20MB is limiting, regarding length and resolution of the video. However, for Shopify Files, the limit cannot be increased at this time. To answer your question, file size limitations are often imposed: (a) to prevent abuse of the file hosting service, (b) to impr…

@Emarketing Why is the limit 20MB and how can be increase this limit? Admin files can be used a bit differently than other files and it’s one of the older systems so it has sane limits. However product media was released https://changelog.shopify.com/posts/video-3d-product-media and it does h…

how to make it on autoplay mode

Hi Bryan, I hope you are well. I am writing to you regarding EKOOK. Would it be possible to use QR codes that we put on our boxes to redirect our customers to a video on our website? So, we would like ONLY the customers who have a QR code to be able to watch a specific video. Customers without a Q…

Hi @Ekook , I understand you want to create a QR code that you put on your boxes to direct your customers to a video on your website. You don’t want this video to be found by just browsing your website. You would have to actually scan the QR code on the box to find the video. The fastest way to do…

How to add my own video to product page (Not youtube video)

Shopify Discussion

yingming May 28, 2020, 2:54pm 36

Hi Brian,

Thanks a lot for the solution, it worked well.

However, when views on iPhones, there isn’t any thumbnail and it’s just blank with a “play” icon:

Anyone knows how to fix this? Thanks!

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How to add my own video to product page (Not youtube video)

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