How to add notes for first-time orders in the remark box?

[ced-ced]

Hi,

Is it possible to create a flow when a new order is created to add a note in the order remark box when it’s the customer’s first order in the shop?

Thanks

[Brett_Helium]

Hey @ced-ced , yes you can absolutely do this in Flow!

Using the “Order created” trigger, you can add a condition to check if the customer’s number of orders is equal to 1, and then update the order note. One recommendation would be to consider using an order tag instead of (or in addition to) the note, since tags are generally easier to use in sorting/filtering/searching. Here’s an example of what this might look like:

[zeepauli]

Hi im struggle to figure out how to add number of orders as the critera for the condition I can access cutomer and order but there is no option for number of orders,

[Brett_Helium]

Hey @zeepauli ,

Looks like you almost had it here. Right above the ‘orders’ section you should see the ‘numberOfOrders’ variable:

[zeepauli]

I just found it thank you!