How to add Priority Express Shipping option at checkout?

Payments + Shipping & Fulfilment

Topic summary

Customers couldn’t select Priority Express at checkout while using Shopify Shipping with USPS and UPS; only “standard” and “economy” appeared. USPS offers Priority Mail Express (and International) with requirements; if met, the option should appear.

Resolution: The moderator guided checking Shipping settings to ensure carrier service levels are enabled under each rate. Steps:

  • Settings > Shipping and delivery > Manage rates
  • Edit the relevant rate > Under Services, select desired options
  • Save changes. A screenshot illustrates the Services selection.

Outcome: After enabling the “Services” for the rate, the original poster confirmed the issue was solved and Priority Express became available at checkout.

Open item: A new participant asked if Priority Express can be used only when purchasing labels on the backend (even if not offered to customers). This question remains unanswered, so the thread is partially resolved with a new, pending query.

Summarized with AI on January 14. AI used: gpt-5.
4

Hey, @Lapash .

Thanks for getting back to me with that additional context. I really appreciate it! I’m going to ask that you go into your Shipping settings to double-check that you’ve selected each shipping method to offer your customers. To do so, follow these steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Next to the shipping profile that you want to edit a rate in, click Manage rates.

  3. Next to the rate that you want to edit, click the ... button.

  4. In the drop-down menu, click Edit rate.

  5. Under Services ensure that each option is selected that you would like to offer:

  6. Make any changes, and then click Done

  7. Click Save.

Once you have done so, can you please let me know if those options were selected already? Looking forward to hearing back from you, so that we can continue to work on this together.