How to add Traditional and Simplified Chinese to the site?

Topic summary

Problem: Merchants can’t enable both Traditional and Simplified Chinese simultaneously due to a Shopify Markets subfolder conflict (example.com/{language ISO code}-{country ISO code}). This is a platform-level issue, not caused by the Translate & Adapt app.

Demand: Multiple merchants require both variants to serve Chinese speakers across regions (including overseas). A participant stressed it’s a common need, not limited to a single market setup.

Workarounds: A suggestion to change browser font/encoding doesn’t resolve the platform issue. Staff confirmed there’s no third‑party app workaround.

Timeline and updates:

  • Initial plan: fix targeted “before the end of the year.”
  • Subsequent update: solution ~1–6 weeks out; beta testers invited via DM with store IDs.
  • 13 March 2023: email update sent to participants.
  • Latest: rollout moving from beta to general availability “over the next week,” so no beta flag needed.

Status: Resolution is imminent with a general rollout planned within a week. Open detail noted during beta intake: whether both variants are needed on the primary or a secondary market.

Summarized with AI on January 29. AI used: gpt-5.

Hi Rich! Thank you so much for keeping this thread active and working to launch the beta for us - I would also like to join if the beta is still open, thank you!

My store is https://qivaro-hk.myshopify.com