We also hope that Shopify will improve how this works. We have to do a lot of manual entry as well.
Topic summary
Users are seeking the ability to apply different preset discounts to individual line items during checkout in Shopify POS, rather than manually typing discount amounts for each item. This is particularly important for retailers running different promotions in-store versus online, or managing multiple sale racks with varying discount levels.
Current Limitations:
- Shopify POS only allows one cart-level discount (automatic discounts or discount codes apply to entire orders)
- Line item discounts must be manually entered for each product
- Discounts cannot be stacked natively
Requested Feature:
A dropdown or quick-select menu to choose from preset discounts when applying line item discounts—similar to Square POS or Shopkeep functionality. Users shared screenshots showing the desired workflow where discounts can be selected directly on the checkout screen.
Workarounds Suggested:
- Third-party apps like “Stackable Discounts” or “ConnectPOS” were recommended
- Users report these don’t fully address the need and add expense
Business Impact:
Affects women’s clothing boutiques, building materials retailers, and other businesses with frequent sales. The manual process slows checkout and creates operational inefficiency.
Status:
Shopify staff acknowledged the feedback and committed to passing it to the development team. No timeline provided for implementation. Discussion remains open with multiple users expressing this as a critical POS feature gap.
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