How to apply my $20 domain credit when buying a new domain?

Shopify Discussion
1

My plan says it includes a $20 domain credit but I can’t figure out how to apply the credit when I’m attempting to buy a new domain

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Hi, @TMATM .

Welcome to the Shopify Community!

I understand that your subscription plan states that a $20 domain credit will be applied, as you’re attempting to purchase a new domain.

I would like to clarify that the domain credit(s) will appear only when you connect a domain or buy a custom domain. This is because domain invoices are billed right away. However, the credits will be applied on your next billing cycle. Credits should be issued 7 days from the domain purchase. You can view this under Settings > Billing after the domain is connected.

Let us know if you have any questions!

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