Hello,
I am using the boundless theme and cannot get a video to autoplay full screen for mobile devices. Please, if anyone can help me, I will be so appreciative:-)
Denise
Topic summary
A user seeks help getting video to autoplay in full screen on mobile devices using the Boundless theme. A support representative requests the store URL to investigate.
A second user with the Symmetry theme joins with a similar issue—their video isn’t playing on mobile. After the support team checks and confirms the video is working, the user verifies it’s now functioning correctly, noting humorously that the resolution came “4 years later.”
The discussion remains open for the original poster, as no solution was provided for the Boundless theme autoplay issue.
Hi @Dal5785 ,
Welcome to Shopify Community!
Can you please shre your store URL with me? I will check it and give you the best solution for you.
Greetings,
LitExtension Team
can you also help me out with this? my video is not playing on the mobile version…
here is my website.
https://seyu-eyewear.myshopify.com
I have the symmetry theme… thank you very much for you help
Hi @seyu ,
I have checked it’s still working on your site. Can you please re-check and let me know?
Working all thank you so much - 4 years later -.-
SEYU Swiss Eyewear
Sonnenbrillen