Hi Shopify community, I would ask you how to receive a notification via email (or also in other ways) when a billing cycle is completed and a new bill is ready to be paid or has been paid.

@luigi-ib Shopify will invoice you every 30 days. Fees will appear on an invoice, which will be sent to the Store Owner via the email provided. As well, an invoice will appear in Settings/Billing. You can also view pending/upcoming charges in the Settings/Billing area as well. If you’re not receivi…

Hey Trevor, after reading your solutions it seems your the best person to reach out to in order to get the best costumer service. I recently tried to remove my card off the website so I do not get charged then I realized you can only replace a card and not remove it fully. So I put a card I don’t o…

@luigi-ib For security reasons, the invoice can only be sent to the account owner. @Jabrayl Our terms of service state that we do not provide refunds, however; If the store is fully closed within a reasonable timeframe of the invoice generating, then you can contact Shopify Support to request a r…

@Trevor Thank you for the help!

How to be notified when a new bill is paid or ready?

Accounting & Taxes

luigi-ib November 12, 2021, 6:11pm 3

Thank you for the response @Trevor .

Can the invoice be sent via email also to another staff member of store in addition to the Store Owner?

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How to be notified when a new bill is paid or ready?

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