How to block phone rotation to wide view

Store Design
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Topic summary

A store owner is experiencing display bugs when rotating their phone to landscape orientation. They’re asking if it’s possible to prevent the screen rotation entirely, keeping the mobile view locked to portrait mode.

Response provided:

  • The issue stems from responsive design problems in the theme code
  • Recommended solutions include:
    • Contacting the theme developer for support
    • Hiring a developer to fix the responsiveness issues

Status: The question remains unresolved with no specific technical implementation provided. The store owner would need to pursue developer assistance to address the underlying responsive design problems rather than simply blocking rotation.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hey guys, when I rotate my phone to a wider view, my store gets completely buggy. Is there a way to block it entirely so that when I rotate the phone 90 degrees, it just doesn’t switch?

Here’s my store URL: https://1049xn-ya.myshopify.com/

Thanks a lot,
Tim

2

Hi @CreatorTim , thanks for reaching out.

Regarding your question, I checked and noticed that this issue is related to the responsive design in the code. In this case, you should reach out to the theme developer or hire a developer to help improve your store’s responsiveness.

I hope my information is helpful to you.

Liz