When I whould like buy new domain, write, that City must not contain special characters, Help please!
Hi @Greidans ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with purchasing a domain, to ensure this gets resolved. To confirm I’m fully understanding, are you attempting to purchase a domain through Shopify?
If so, are you receiving any error regarding the domain (i.e domain isn’t available)? I recommend checking out our Buying A Domain Through Shopify document for guidance on how to successfully purchase a customized domain. It outlines, you can:
STEP 1:
- Head to Setting > Domains, from the Shopify admin.
- Click Buy new domain.
- Enter the domain name that you want to buy.
- Review the available domain extensions and their prices.
- Click Buy next to the domain that you want to buy.
STEP 2:
- Review the PERSONAL INFORMATION to confirm that the Shopify store owner’s email address and information are correct.
- Optional: To ensure that your domain is renewed automatically before it expires, select Auto-renew this domain every year.
- Confirm whether this domain extension includes WHOIS Privacy, a service that keeps your personal contact information hidden from public domain registration records:
- If the domain name that you enter includes WHOIS privacy, then a message is displayed that the domain includes WHOIS privacy.
- If you don’t receive this message and you want WHOIS privacy on your domain, then click Cancel and select a different domain extension that isn’t on the WHOIS Exceptions list.
- Read the ICANN policy and the Domain Registration Agreement.
- Click Buy domain.
We also have a great Video Tutorial that covers how you can purchase a custom domain, making this as simple as possible! Please let me know if you have any other concerns, as I’m happy to help!