@David_Moore when you say “add rural option and hope customer is honest”, are you talking about adding more shipping rates, or something else? I don’t see any “rural option” in the options.
We currently have one zone and six different rates based on package size – is there any better option than creating another 6 rates for Rural delivery of that same package size?
The “create shipping zone” seems error-prone as then you have to manually add products to the zone and it might be easy to miss some out, or add non-shipped products by accident . (And we would have to add the six rates to the new zone anyway).