Hi all,
I am facing a small issue in calculating the right shipping rates depending on weight, so I have done exactly that i have added a specific weight for each product and I want the shipping fee to be multiplied by the total weight of the products in the card.
So if the customer adds two products I want to combine the weights of the products in the cart and multiply it by the shipping fee to find the final shipping fee.
Hello @Yazan_a ,
You can refer to the instructions below
I hope the above is useful to you.
Kind & Best regards,
GemPages Support Team
Hi, @Yazan_a
Thanks for posting to the Community.
Can you explain the issue you are facing? Are you trying to use flat weight-based shipping? Or, are you using carrier calculated shipping?
If you are using flat rates, you will create your own weight-based rates. For example, orders between 1-5 lbs will cost $5 shipping, while 5-10 lbs will be $8 shipping. The system will automatically add your product’s weight together to provide the customer with the rate you have applied to that order’s weight.
I hope that helps! In the meantime, if you could provide more information on the issue you are facing we can assist further. Also, feel free to provide your store’s domain so we can provide additional support and feedback!