Hi Shopify Community team,
Could you please help me update my community username from Ce_Cui to Connor_Hash?
I couldn't find an option to change it under Preferences > Account.
Thanks.
@Ce_Cui
Hello,
You can’t change your Shopify Community username yourself. A Shopify Community Manager or Moderator must update it manually.
You can either wait for a Shopify Staff member to reply to your thread or send a private message to a Community Manager with your request.
I hope this will help you.
Thanks!
yes i also wanted to update it yesterday but couldn’t do it. I think changing the name shouldn’t be a problem (shopify should enable it) while keeping the handle to be the same.
I made my username in a hurry 1 year ago in a hurry just to get a quick answer from community. Now I want to make it more professional.
Contact Shopify Community Support to change it manually from their side, we cannot do it ourselves
Hi there @Ce_Cui
Community usernames cannot typically be changed from your account settings once they are set. If a username change is possible, it is traditionally the work of a Community moderator and not a self-service option. In the meantime, you may edit your profile display information, where applicable, so that other users can identify you. Hopefully a mod can come along and review your request and edit it to Connor_Hash for you.