A user is unable to edit gift card variant prices in their Shopify store. All variants (which should be 10€, 20€, 50€, and 100€) are stuck at 10€, with no visible option to modify them in the admin panel.
Root Cause Identified:
Based on the provided screenshots, the user lacks full admin permissions to edit product prices.
Solution:
Two respondents confirmed that full access/admin permissions are required to modify gift card prices. Once proper permissions are granted, the user will be able to:
Screenshots were shared showing where the price editing options appear for users with appropriate permissions.
Hi, Im trying to add a gift card product on my page, but the different variants all have the same price for some reason. I cannot change it anywhere and its not letting me edit the price, so every variant is 10 €, when it should be 10, 20, 50 and 100€
How do i change this? I found some older posts with a similar question but i dont have the options to change the price in my admin.
Hi @aczeko ,
You are the store owner, because as the screenshot you sent, it seems you don’t have the right to edit price.
So you just need full access account, it will help you edit this. For example:
Hello @aczeko ,
According to the screenshot you provided, it looks like you might not have full admin access to the store. Since you don’t have required permission, you won’t be able to make this change yourself.
Once you have access with the necessary permissions, you will be able to follow the steps shown in the screenshot below to modify the Gift card price.
Please check and let us know if you have any questions.
Thank you
