How to change the icon of the Automated Order Confirmation Email address

Technical Q&A

Topic summary

A user is seeking help with customizing automated order confirmation emails sent to customers.

Main objectives:

  • Change the sender email address to their official business email
  • Customize the email icon/logo that appears in these automated messages

Current status:

  • Question remains unanswered
  • No solutions or guidance provided yet
  • Likely requires configuration changes in their e-commerce or email automation platform
Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hello!! I need help with make it such that the follow-up emails that are automatically sent to the customer is my official email and that i can customise the icon