Hi, How to check form submission entries from shopify backend?
Hey @WebVew
They’re usually sent on the Store Owner’s email so try checking the mails of that account and you’ll find them there if the submission is submitted successfully.
Best,
Moeed
So we can’t see them in the Shopify dashboard, is that right?
Until and unless you’re using a third party app form then you can see it in the app dashboard but as far as I know if you’re using the default Shopify form then it can be seen via email.
Best,
Moeed
What forms you’re talking about?
Shopify Forms App creates metaobjects in your store – https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow
Other forms simply do what they are supposed to do. Newsletter subscription form creates new customer accounts. Contact form gets data sent to your e-mail (but nothing in backend), etc…
Ok Thanks for the details
When using Shopify’s native contact form (contact.liquid), there is no centralized place in Shopify to view or manage all form submissions. Submissions are handled via email notifications only and are not persisted in a queryable backend within the Shopify admin.
Because of this architectural limitation, many merchants adopt form builder apps to implement custom contact forms and other data-collection workflows. These apps typically persist submissions in their own databases or as Shopify metaobjects, and expose an admin UI that supports structured viewing, filtering, searching, etc. Some also provide tooling for customer interaction, audit logs, and submission lifecycle tracking, enabling more advanced operational and CRM-like workflows directly within the Shopify ecosystem.