How to create a post-checkout upsell process without using apps?

Technical Q&A
1

Hi Guys, I would like to try to create an upsell process without using any app because the apps I have seen so far do not satisfy me.

I would like to do this:

  1. I would like that when my customers buy a certain product, after checkout, instead of the order summary they are redirected to a page of my store, specially created for crosssell

  2. when my customers agree to buy the upsell product they have to pay with one click, using the payment information used before and the upsell product has to be added to the order without creating a new order and then be directed to the order summary with both products

  3. customers who refuse the upsell product will have to be redirected to the order summary

Is it possible to do this without using apps? How complicated is it? Do you have any directions for me? Thank you

2

Hi @fortinogiu ,

This can only be done by app, Shopify theme doesn’t allow to edit it.

With theme, it won’t be able to change link automatically when checkout page and edit order.

If you don’t want to install the app you can hire experts for this they will do the customizations just for your store. Refer https://community.shopify.com/c/Shopify-Ecommerce-Jobs/bd-p/shopify-job-board

Hope it helps!

3

Hi @fortinogiu

So? how so? Do they not satisfy customers and increase revenue?

Don’t create contrived schemes without measuring if standard approaches do the job just as well or better than what you would develop alone.

Use javascript redirects on the order status page with a first time accessed customization, and on the cross-sell page to point back to the order status page again with a javascript redirect.

https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status/first-time-accessed

  1. when my customers agree to buy the upsell product they have to pay with one click, using the payment information used before and the upsell product has to be added to the order without creating a new order and then be directed to the order summary with both products

No, I don’t think even extension upsell apps can do such a flow?

Even with shoppay,etc that save checkout info there’s multiple clicks/actions.

You’d have to find a specific gate allowing this behavior of you adding anything you want to an order and capturing and authorizing the additional payment all without the users direct consent outside of checkout.

Expensive and complicated.

The sane known path here is edit the order and prompt for additional payment where they go back into checkout.