When viewing a list of orders on Shopify Admin, there are filter views that you can create based on a certain filters. How can I write the tag value so that I can include orders that are tagged with “1st purchase” and ''Reactivation purchase"?
Topic summary
A Shopify merchant seeks to create a saved order filter view that includes multiple tags (“1st purchase” and “Reactivation purchase”).
Initial Solution:
A support representative suggests using the syntax tag:'1st purchase' OR tag:'Reactivation purchase' in the search box, which successfully filters orders with either tag.
Critical Limitation Discovered:
Multiple users report that while the multi-tag search query works in the search bar, Shopify’s “Save” function only preserves the last tag entered, discarding all others. This means saved filter views can only include one tag at a time, despite the search functionality supporting multiple tags.
Current Status:
The discussion remains unresolved. Users are requesting a workaround for saving multi-tag filters, with one participant questioning whether this is a bug in Shopify’s filtering system. No solution for creating persistent multi-tag saved views has been provided.
1 Like
Hello @asapes
This is Amelia at PageFly - Shopify Advanced Page Builder app.
Please refer to this: https://egnition.io/a/answers/product-organization/leverage-multiple-tags-in-shopify-for-faster-collection-filtering
Hoping my solution helps you solve your problem.
Best regards,
Amelia | PageFly
You have input the keyword in a wrong place. Please try to input the keyword (1st purchase and Reactivation purchase ) in the search box.
the place I marked it out like below.
You can try this, it should work.
tag:‘1st purchase’ OR tag:‘Reactivation purchase’
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Awesome, it works now.
Thanks for reply!
you can try below query string to filter not include tag1 and also not include tag2.
-tag:‘1st purchase’ AND -tag:‘1st purchase’
Hope this helps
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This solution only works for the “Search”. Once you press Save, if you have multiple tags, then only the first tag is saved and the rest are discarded. It appears you can only have one tag: and one -tag. How can this be achieved to a Saved filter?
As highlighted by MuskokaGeek, if you apply the following the search bar, as an example;
-tag:“Delivered” AND -tag:“Cancelled”
It will correctly filter out any orders that have either a tag or Delivered or a tag of Cancelled. However, as soon as you hit ‘Save’, the filter tags the last tag you put in the search bar and applies only that to the ‘Not tagged with’ e.g. in this case “Cancelled”.
What is the work around for this? Surely it can’t be the case that you can only save a filter with one tag, when it’s clearly possible to filter by more than one tag via the Search box itself?
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@PageFly-Amelia Any advice here? Seems like a bug that you can’t save the search query with the view itself.
I have the same problem and no solution actually …