How to delete a payment method from a deactivated account?

 
 

how do i delate a payment method in an account in an already deactivated account

Hello @ann061

Could you pls follow the steps in this topic to remove payment information:

https://community.shopify.com/post/1750754

I hope the above is useful to you.
Best regards,
GemPages Support Team

Hi there, @ann061 .

If you have already closed your account, then you will have to select a paid plan once again in order to have access to the admin including billing information etc. I do just want to reassure you - if your account is indeed fully closed following our closing procedure then no further payments will be taken, in case this is what you are concerned about.

I trust this helps to clarify things, thank you!