Hello to all! i’m looking for help cause i have a pop up when someone clicks to enter on the site and i dont remember how i made it or how to remove it. help!!!
it’s the one with 10% discount… how to delete it?
my shop : www.mbymiracle.com
Hi @MbyMiracle ,
Welcome to the Shopify Forums!
No worries we can solve this swiftly for you, would you mind if we request collaborator access so we can adjust this?
hello @JHKCreate and thanks for answer.
What are you mean by collaborator access? lol
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In summary, it’s a tool for Shopify Partners to access client’s store safely to solve their issues. You can read more about it here: Giving partners access to your store · Shopify Help Center
Let us know!
ok it seems to solve the issue right? what’s next? is it a free service right?
Yes of course! It’s a quick thing 
so whats next? whats the process of that?
Sent you the request @MbyMiracle
Ok accepted @JHKCreate
Have you setup Klaviyo for that? It is originating from there, can you check this?
Ok I’ll check it
I have this same issue I need help with