How To Delete and Unpublish A Store That Was Recently Published

Shopify Discussion

Topic summary

A merchant removed a product in a store using the Refresh theme and their homepage now shows a 404 (page not found) section they can’t remove, and they can’t add the new product. They want to switch to a new store labeled “My Store” and unpublish/delete the original without canceling their Shopify plan.

Key advice provided:

  • Publish “My Store” so it becomes the live storefront; the old setup (“Refresh”) won’t appear publicly and will only be visible to logged-in admins.
  • To remove a product entirely, follow the linked Shopify instructions for deleting products.

What’s addressed vs. not addressed:

  • Addressed: How to make “My Store” live without deleting the previous setup; how to fully delete a product.
  • Not addressed: Specific steps to fix the homepage 404 section or a formal “unpublish/delete store” process while keeping the plan active.

Status: Partially resolved. Switching the live storefront is clarified, but the 404 issue and formal store unpublish/delete remain open.

Summarized with AI on December 17. AI used: gpt-5.
2

Hi @Jman4

You can simply publish the My Store. No need to delete the Refresh since it will now show in your website, only you can see it that is logged in to the Shopify admin. If you want to delete the product totally from your store, you can follow the instructions here.

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