How to delete Product reviews (old legacy) on product page

Shopify Discussion

Topic summary

A user encountered an issue where deprecated Shopify Product Reviews continued displaying on product pages despite installing the Judge.me review app as a replacement.

Problem: Legacy product reviews remained visible alongside the new Judge.me reviews at the bottom of product pages.

Solutions offered:

  • Contact Shopify’s authenticated chat support team through the Help Center for code removal assistance
  • Manually remove the code by editing the theme:
    • Navigate to Online Store > Themes > Actions > Edit code
    • Open the CSS file (base.css, style.css, or theme.css) in the Assets folder
    • Add the following CSS at the bottom:
    div#shopify-product-reviews {
  display: none !important;
}

Resolution: The user successfully resolved the issue by contacting Shopify Help Center support, who quickly fixed the problem and provided additional shop recommendations.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
2

Hey @Paperadventures

If you have uninstalled the app from your apps list but the code is still showing on the store you can connect with our chat support team for further help. They can escalate this to our theme support for assistance. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type “Contact Support” to get started.

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