Hi everyone,
I need to make my visitor select a variant before add to cart.
Natively shopify preselect the first variant.
But that make my sav a nightmare.
I tried some custom js code but nothing worked.
Do you have some ideas ?
Topic summary
A user needs to prevent Shopify from automatically preselecting the first product variant, requiring customers to manually choose a variant before adding items to cart. This is causing issues with their customer service workflow.
Current situation:
- Theme in use: Horizon
- Attempted custom JavaScript solutions without success
- Example product link provided for troubleshooting
Status: A community member has offered to help diagnose the issue and requested access to review the store’s frontend code and implementation. The discussion remains open as they await further technical analysis of the specific theme and existing customizations.
SAV : customer service ( in french ahah )
Welcome to the community.
It depends on your theme and the custom code you did. Any chance to share a link to your store, and if the frontend is password-protected, can you share the password too?
Here : Adap'terre® pour chargeur USB – Adap'terre® by ZeroWaveZone
Theme : Horizon