We at The Lace Cactus are also having problems editing our products and adding new. Can @Shopify_77 please get this fixed. We do not add the weight to each of our products. It increases shipping cost to our customers, and we ship with a flat rate price.
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Hi there! Thank you for reaching out about this issue.
Would you mind sharing some additional details about the problem you are experiencing? Iâm not able to review store admins through our community forums to review the issue with you live. If you need live assistance or need to report a technical issues please follow this link: Contact Shopify Support.
Shopify support confirmed the tech team forced a change - weight is now required on all physical products. no notification given to customers or customer service. only suggested fix is for us to create a csv file to add the weight to products. very, very frustrating
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Say it isnât so!! 
This is not useful, Shopify.
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We are having the exact same issue. I do not need to enter the weight of every. single. thing. Câmon, Shopify, donât do this.
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This is so irritating! I donât even ship my items.
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We have tens of thousands of items in our inventory. Does @Shopify_77 mean that we should pay staff to manually input a value that we donât even use for each of these items? Thatâs going to take days and it does us no good whatsoever.
We had the very same issue today. We also do not enter weight for our products as we ship according to product price and anything over $100 ships free. Every time I had to make a change to a product today or tried to create a new product, I couldnât save until I entered a value other than 0 in the weight field. So frustrating not to get any advance notice.
Had the same issue, we have thousands of items. Our major issue was some of ours DO have weights (we use this to filter bulk freight items)
My solution was:
Export all as CSV file
Highlight the âVariant Gramsâ column & use âFind & Replaceâ
Use the values - âFind what: 0â and âReplace with: 0.1â
Make sure the âMatch Caseâ & âMatch Entire Cell Contentsâ options are ticked
Import the products back in 
Worked for me and quick too.
This is a work-around, but unfortunately csv files donât load stylized product pages correctly. I donât think a solution is as much of an issue for most of us (itâs obvious a default value needs to be added), but the fact that a major change was pushed through without notification. Businesses follow processes. Processes are written into manuals. Employees follow manuals. Manuals are created from the information provided. It was Shopifyâs responsibility to notify users of the change, and they failed, hence last-minute breakdowns of processes that truly shouldnât be an issue. While it may have seemed like common-sense to a programmer, thorough review would have revealed that this would obviously have a negative affect on the user. Additionally, the fact that this change does not benefit the user and on the surface appears to only benefit behind-the-scenes product data-mining, makes the entire update suspect for the end user/customer. We havenât experienced this type of issue with Shopify previously, as prior to this update most, if not all, communication has been open and straightforward. Hereâs to hoping a mistake is recognized, corrected, and avoided in the future 
Yes, the requirement for a +ve weight above the default 0.0 is a serious inconvenience it would be best for Shopify to fix quickly. Like many Shopify users, we donât do weight based shipping calculations or services. Also in our case (jewellery) the product weight and final shipping weight with box/wrap/envelope are not related. So we are left with the significant task of manually weighing entering actual or meaningless numbers for thousands of products and/or doing a bulk CSV re-import to overwrite the existing zero value.
I have had problems arising from past bulk product imports. I donât want to do this and Iâm sure there must be thousands of Shopify users in the same boat. Nor am I going to manually weigh thousands of tiny lightweight products for no useful reason.
Simplest would be for the developers to re-enable 0.0 as an allowable value in product weight. Or if there is a technical reason why a value is required, reset the default system value to the lowest fractional weight allowable and automatically repopulate that field where it currently shows 0.0
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Hi everyone! Thank you for your feedback and responses here. I understand that this change may have come as a surprise and that is feedback I am sharing with our team who handles these platform updates.
Moving forward all physical products that are marked as ârequires shippingâ in their product profile will require a weight greater than 0.0. Exporting to CSV, updating the product weight and reimporting is the fastest option to updating these products. You can read more about this in our Help Center here: Using CSV files to import and export products ¡ Shopify Help Center.
Please know that I am sharing your feedback on this change with our developers in real time. So please donât hesitate to reply back to this thread with how this change could impact your workflow or business needs. You can also reach out to our live support to provide that feedback through there as well.
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Hi Shay,
Please do share this information - I donât want anything to come across as âbashingâ shopify, on the contrary, I think most of us have or have had good experiences with the platform. But when changes like this are made, coupled with news of Shopifyâs employment layoffs hitting the news on the previous day, well, you may understand why some of us start wondering if these type of unannounced, impactful changes will become the new norm. The fact that this will only benefit Shopifyâs behind the scenes data-collection and not the user is additonally problematic. And finally, the csv file (of which Shopify recommends for every fix) only works for the simplest of cookie-cutter stores that do not use heavy customization. All others require manual input/corrections after loading the file. If the change could be reversed, that would be ideal to your customers. If you are not able to satisfy your customers with this issue, then COMMUNICATION of ALL changes must be made for the future and for future customer retention. This change, from the outside, appears geared toward making Shopify an âAmazon Liteâ, with Shopifyâs focus seemingly centered around the Shop app. Very concerning, as again, this change brings no meaningful benefit to your customers, only to Shopify, and it seems that Shopify have left all communication and cleanup regarding the issue up to Customer Service Reps such as yourself (Youâve been wonderful!) - Today may be a good day to let your tech team answer the phones and emails, which would allow them to understand the impact of a poorly-researched and mishandled update.
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Hi Shay,
Thanks for your response. Maybe Iâm missing something, but it really seems like there should be a way to mark an item as both physical and does not require shipping. Right now it seems like it is assuming all physical products require shipping.
Based on the help doc you linked, the âVariant Requires Shippingâ column in the csv file controls both whether the product is considered physical and needs shipping. A TRUE value marks the products as both physical and requires shipping. FALSE does the inverse. On the product page, you can only mark âThis is a physical productâ under shipping, which I assume ties to the âVariant Requires Shippingâ csv column.
So either it is physical and requires shipping (and therefore weight value as well) or is a non-physical item and does not require shipping/weight value? This logic seems shortsighted, particularly for POS-only products that are physical and are not available for shipping.
We are experiencing the same problem. It is insisting on making us put in a weight when adding a item or editing/making it unavailable. It is extra time that isnât needed. We do not ever add weights as we donât ship through Shopify or itâs shipping partners either. It actually costs us less to have our own commercial postal account than to use the Shopify shipping. And as for contacting Shopify to fix the problem, the link recommended only puts you on a carousel. There is no email link to directly contact them! So frustrating and not necessary.
What is actually the link to get support? Because if I use the link you have, it only takes me to all the information about Shopify. Nothing to actually get live help or even email help.
I noticed today while editing products and adding some new, this seems to not be a issue any more. I hope someone saw the error in this and that this experiment is over, b/c it was BAD IDEA. 
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Agreed - The weight is no long a requirement. Kudos to Shay [email removed] Shopify, we appreciate you sharing our feedback, and a thank you to the development/tech team for recognizing an error and correcting it. Mistakes happen, itâs how we deal with them that matters. Quick fix by Shopify and very much appreciated!
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Agreed - The weight is no long a requirement. Kudos to Shay [email removed] Shopify, we appreciate you sharing our feedback, and a thank you to the development/tech team for recognizing an error and correcting it. Mistakes happen, itâs how we deal with them that matters. Quick fix by Shopify and very much appreciated!
Indeed. Good for [email removed] if weâve got this back to the original. Easy to make a mistake to think that because a âfieldâ is there, everyone uses it and will feel the need to complete it accurately. Weâre all far too lazy for that⌠