How to effectively block fake or bot traffic on online stores?

Topic summary

Merchants are experiencing severe bot and fake traffic issues that distort Shopify Analytics, making conversion rate optimization and business decisions nearly impossible. Sessions are inflating dramatically overnight, with some stores seeing CVR drop below 1% due to fraudulent traffic.

Core Problems:

  • Shopify Analytics becomes unreliable due to bot inflation
  • Apps charging based on sessions bill for fake traffic
  • Distorted metrics harm store valuations and CRO efforts
  • One specific bot repeatedly creates abandoned carts using address “House Number 43, Gray Colony, Bellevue Washington 98006”

Attempted Solutions (Unsuccessful):

  • Third-party bot-blocking apps prove ineffective because Shopify’s platform only allows redirects, not true blocking
  • Bots can ignore redirects, rendering apps useless
  • Shopify Plus tier and built-in bot protection fail to resolve the issue
  • Fraud prevention apps don’t address bots that never attempt checkout

Merchant Frustrations:

  • Shopify directs users to Google Analytics instead of fixing native analytics
  • No access to IP addresses for manual blocking
  • Support provides generic responses without actionable solutions
  • Merchants feel abandoned despite paying substantial subscription fees

Recommended Workarounds:

  • Use Google Analytics with bot filtering (though GA4 complexity deters entry-level merchants)
  • Enable reCAPTCHA for forms and account creation
  • Accept analytics limitations and rely on alternative tracking tools

The discussion remains unresolved, with multiple merchants seeking solutions and expressing frustration over Shopify’s lack of native bot filtering capabilities.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Hey @dimeuleh
There are many bot protection and fake traffic blocking apps for Shopify stores. I think from Shopify’s official website theay also recommendtpo use additional apps for advanced fraud or bot activities, especially most of the are malicious. There is a comparison table here in this article, I hope it would help you to find the suitable app for you to solve your problem. Shopify Anti-Fraud Tools 2024: A Comprehensive Comparison