How to eliminate double star ratings on Studio theme?

Topic summary

A user encountered duplicate star ratings on their Studio theme after installing AirReviews—both Shopify’s default black stars and AirReviews’ gold stars displayed simultaneously on product cards.

Attempted Solution:

  • Tried unchecking “Show product rating” in the default collection template, but this didn’t resolve the issue.

Working Solution:

  • Navigate to Shopify Admin > Online Store > Themes > Actions > Edit code
  • Locate the card-product.liquid file (in Sections or Snippets folder)
  • Find and remove or comment out the code related to Shopify’s default product rating
  • Save changes

Outcome:
The solution successfully eliminated the duplicate ratings, leaving only the AirReviews stars visible.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.

saraennis.com, Studio theme

I just downloaded the latest version of Studio and I’m reactivating all the apps. I activated AirReviews, added the code I needed to add to card-product.liquid (all of which I’ve done before and had no problems). The issue is that both the black star rating from Shopify and the gold stars from AirReviews are showing at the same time.

I tried un-ticking “Show product rating” on the default collection template, but that gets rid of both.

Any ideas?

I had similar issue not quite long but here is how I’m able to solve it.

Navigate to the Shopify Admin dashboard.

Go to Online Store > Themes.

Click on the “Actions” button next to the Studio theme and select “Edit code.”

Locate the file “card-product.liquid” in the Sections or Snippets folder, depending on how your theme is structured.

In the “card-product.liquid” file, find the section where the product rating code is inserted.

Remove or comment out the code related to the default Shopify product rating.

Save the changes.

Let me know if this work for you as well. You can reach out to me on serenajoyce@gmail.com

1 Like

It worked! Thank you!