How to enable drop shipping for multiple vendors on a B2B platform?

Topic summary

A B2B Shopify platform for franchises seeks to enable multi-vendor dropshipping with unified ordering. Franchisees would order from one site while each product line is auto-routed to the correct approved vendor for direct shipment.

Key needs:

  • Order routing/splitting by vendor (e.g., uniforms, coffee, powder drinks, printed materials/graphics, smallwares) so each supplier receives only their relevant items.
  • A vendor–franchisee communication channel akin to Amazon’s “Contact Seller,” minimizing the platform’s involvement.

Dropshipping means vendors ship directly to the franchisee; order routing refers to automatically splitting a single cart/order into vendor-specific orders and transmitting them to each supplier via Shopify or partner integrations.

Update: A recommendation was provided, and the requester indicated it seems to satisfy their requirements. No specific solution name or technical details were shared.

Status: Partial progress with a promising lead. Confirmation of the chosen tool, setup for vendor messaging, and implementation specifics remain open.

Summarized with AI on February 14. AI used: gpt-5.

Hi everyone,

We use Shopify as a B2B platform. We have a closed system, with approved users that can order for the franchises. Currently we house inventory and our franchisees order products that we ship. What we would like to do is expand the platform to where our franchise group can order from our other approved vendors, and have those vendors ship directly to the franchisee. The goal is to make life easier for our system wherein franchisees do not need to go to five different sites to order.

Our question is on Shopify, or through any partners, is there a connection that will send specific product orders to the applicable vendors. For example, we inventory printed product. That’s easy because we control that. We would like to place uniforms, coffee, our powder drink supplier, printed material and graphics, even smallwares, on the site. Have the franchisee order through the one site, but have each product order go to each separate approved supplier that fulfills the order.

My next question is what about questions and communication that a franchisee may have. We would not want to get involved with the process and is there something similar to what is found on Amazon about contact the Seller or in our case Vendor.

If anyone has an answers on this, would love to hear feedback.

Thank you for the recommendation. It sounds like they could do what we are looking for.