Hi everyone, I’m trying to enable Google Customer Reviews surveys (the post-purchase opt-in popup) for my Shopify store, but I’m running into an issue with the integration instructions. Google Merchant Center tells me to add the survey opt-in script to the order confirmation page using code like t…

I would go with: easy Google Customer Reviews - Collect Google Customer Reviews on checkout extensibility | Shopify App Store

The issue is due to Shopify, shopify doesn’t allow popups in the checkout, while Google requires a popup to ask the user permission to send emails. That is why the code will not work when you install it in customer events. And that is why the only way to get this to work, is with an app, that direc…

@Pixel_Burn_AU , You’re actually not doing anything wrong. The problem is that this integration is no longer possible the way Google documents it for most Shopify stores. The Google Customer Reviews survey requires adding a script to the order confirmation page. Google’s instructions say to insert…

Thank you for providing us with the info; it is greatly appreciated. Given this new information, and now it only appears that apps are going to be the only way moving forward, are there any apps that you would recommend that would integrate into these checkouts as an extension, so to speak?

Thank you :grinning_face:. Given this new information, and now it only appears that apps are going to be the only way moving forward, are there any apps that you would recommend that would integrate into these checkouts as an extension, so to speak?

@Pixel_Burn_AU , Yes a few apps that people commonly use: Easy Google Customer Reviews Google Customer Reviews by Dash Super Google Customer Reviews These apps basically add the Google survey to the order confirmation page using Shopify’s new checkout extension system and connect it with your G…

I see a “Google Customer Reviews” app block available when I go to edit the thank you page. When I add that app block, the Google opt-in still doesn’t pop up. I have Merchant Center connected to the Google & YouTube app. Does that app block just do nothing? There is text in the app block that mentio…

I have created a full guide on the free installation for the google customer reviews. So maybe 1 step was forgotten? Have a look: https://www.youtube.com/watch?v=kfJ5EGgh5P4

How to enable Google Customer Reviews surveys on Shopify WITHOUT installing another app?

Technical Q&A

MarkGri March 5, 2026, 3:53pm 2

Hi, I have recently seen a similar thread. They marked one of the comments as a solution to configuration. Idk, maybe it will be helpful for you as well:

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How to enable Google Customer Reviews surveys on Shopify WITHOUT installing another app?

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