How to enable tap to pay for iphone or android on shopify pos.

Shopify Discussion

Topic summary

Issue: User unable to find the option to activate Tap to Pay for iPhone or Android in Shopify POS Lite admin page.

Initial Guidance Provided:

  • Ensure device has NFC capabilities and runs latest Shopify POS app version (2.34+ for iPhone)
  • Shopify Payments must be set up as the payment gateway
  • Enable through: POS app → Settings → Payment settings → Tap to Pay
  • If option missing, check location eligibility, device compatibility, or contact Shopify support

Resolution:
User resolved the issue independently. The key step was granting NFC permissions to the Shopify POS app at the phone’s system level.

Activation Path: POS app → Settings → Set up hardware → Select “Tap to pay on Android” as hardware type

Once configured, the feature accepts contactless payments via NFC-enabled cards and mobile wallets (Apple Pay, Google Pay).

Status: Resolved. The discussion highlights that system-level NFC permissions are a prerequisite that may not be immediately obvious from in-app settings alone.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hi I am using POS Lite, can anyone advise how i can activate tap to pay for iphone or android.

Can’t seem to find the option to activate tap to pay on the admin page. Thank you.

2

Hi @hip280

To activate Tap to Pay for iPhone or Android using Shopify POS Lite, you’ll need to ensure you’re using the correct equipment and meet the necessary requirements for this feature. Here’s a step-by-step guide:

  1. Ensure Compatibility: Tap to Pay on iPhone and Android works through Shopify POS and requires either an iPhone with the Shopify POS app (version 2.34 or later) or an Android device with the latest Shopify POS app version. Tap to Pay requires the device to have NFC (Near Field Communication) capabilities, which is typically available on most newer models.

  2. Set Up Shopify Payments: You must have Shopify Payments set up as your payment gateway for Tap to Pay to work.

  3. Enable Tap to Pay in Shopify POS:

    • Open the Shopify POS app on your iPhone or Android device.
    • Go to the Settings menu.
    • Tap Payment settings.
    • Look for Tap to Pay and enable it. If you don’t see this option, make sure that your POS app is updated to the latest version. If it’s still not showing, you may need to contact Shopify support to ensure your account is eligible for Tap to Pay.

  4. Testing: Once Tap to Pay is activated, you should be able to accept payments via tap using contactless cards or mobile wallets like Apple Pay and Google Pay.

If the option is still missing, it could be due to your location, device compatibility, or account settings. In that case, contacting Shopify support would be the best option for assistance.

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3

Thank you for the reply. I have managed to resolve the issue, and to help everyone here who has the same issue, what I did

was you have to give the shopify POS app permission to use NFC in your phone. Once thats done, you can go to the POS app >

settings > set up hardware >. And you will see “Tap to pay on android” as a hardware type.