How to fetch store credit balance of a customer?

Shopify Apps
,

Topic summary

Main issue: how to read a customer’s current store credit balance and receive change notifications when using Shopify’s new Store Credit Preview APIs (Admin GraphQL, unstable; supports credit/debit via mutation).

Key questions raised:

  • Is there an API query or endpoint to fetch a customer’s current store credit balance?
  • How can an app be notified when the balance updates (e.g., via a webhook)? Is a dedicated webhook planned?

Response provided:

  • A suggestion to review Shopify’s webhook reference for relevant events was offered, referencing general webhook options (e.g., credit card–related events), but no store-credit–specific webhook or concrete example for balance retrieval was identified.

Status:

  • No confirmed solution in the thread for fetching the current balance or for subscribing to balance change events.
  • The request for a dedicated webhook (or clear event) and a read method for balance remains unanswered and the discussion is open.

Notes: “Webhook” refers to event callbacks that notify apps when data changes.

Summarized with AI on December 25. AI used: gpt-5.
1

With the new Store Credit Preview APIs, we can credit and debit the store credits for a customer. But how do you fetch a customer profile’s current store credit balance?

How do I know when the store credit balance is updated? Is there going to be a webook in the future?

2

Check out the Shopify webhook reference doc. They list various webhooks, so you might find an event that notifies you when a credit card is updated?