Hello, shopify support is asking me to give them a Shopify Payments Update Form for Romania country.
But I don’t know what kind of form is this and where I can find it
Topic summary
A support request asks for a “Shopify Payments Update Form” specific to Romania, but the requester doesn’t know what the form is or where to find it.
A responder asks whether an admin banner/notification is prompting this and requests a screenshot for context. They also advise replying directly to the original Shopify email to get clarification on what exact form is needed. A link to the Shopify Payments Romania requirements is provided for reference.
Action items:
- Check for any admin banner/notification and share a screenshot.
- Reply to the Shopify email requesting clarification on the form name and how to submit it.
- Review the Romania-specific Shopify Payments requirements via the provided link to see typical documentation.
Status: Unresolved. Awaiting user clarification and potential screenshot; no specific form identified yet.
Hey, @M_Andrei !
Thanks for getting in touch.
Are you seeing a message on a banner/notification in your admin asking for this? If so, can you share a screenshot please?
If you received an email about this from our team, you can always reply asking them to clarify this information. Just in case, I’ll leave a link here to the requirements for Shopify Payments Romania.
Any additional info you can provide would be helpful!