How to fix a browser redirect virus on my website?

Hello. My website seems like have a redirect virus. It redirects website on mobile for once and then it’s okay after that. Any idea to solve this?

@James_J

The correct terminology would be bug, since there are no viruses on websites.

Without seeing your website we can’t diagnose the potential cause of what you are experiencing, but the vast majority of cases like this happen because of custom code added that was added to your theme or an app that you have installed and, either intentionally or unintentionally, has this functionality enabled.

Kind regards,

Diego

Where can I email you to handle this bug?

**EDIT::**Post edited to remove direct URL for malicious link. Added it as an image for troubleshooting purposes. @Shay

it redirects website to:

Shopify Technical Support team has resolved this problem. Thank you.