How to fix a faulty follow on shop button on desktop?

Topic summary

Issue: The “Follow on Shop” button works on mobile but is broken on desktop—part of its card is cut off/overlapped by payment icons, and the merchant wants it fully visible and clickable. Site uses Dawn 10 (also seen on Dawn 9). Screenshots were provided.

Clarifications: Helpers asked what behavior is desired (e.g., positioning ahead of payment icons, clickability). Merchant confirmed they want the full card visible and clickable on desktop.

Key finding: Multiple replies indicated this element is not part of the Dawn theme but comes from the Shop sales channel (Shop app), so theme-level code fixes likely won’t apply. The merchant initially thought it was built-in, then acknowledged it’s from an app.

Action/Next steps:

  • From Admin: Settings → Apps and Sales Channels → Shop → Get support, to contact the Shop app team for a fix.

Status: No in-thread fix; issue redirected to Shop app support. Unresolved within the forum thread.

Summarized with AI on January 25. AI used: gpt-5.

Hello! i was wondering if there was a way to fix my follow on shop button. it works perfectly fine on mobile but on desktop it does not. Here are some screenshots of it being broken.

the website is https://dallaspercussion.com

anything would help. thank you so much!

1 Like

Hi @nhellyer

I do not think our code will work on this one since it was rendered in a different way. I would suggest to contact the App provider regarding this issue.

Its not an app. its built in shopify. i use dawn 10 but it was there from dawn 9

To make sure I’m understanding you clearly, on desktop, you want the “Follow on Shopify” to come ahead of those payment icons?

What exactly do you want to happen on desktop? Thanks.

Hello @nhellyer ,

Can you share us more details on how you want the “follow” button work on desktop? Are you trying to make it clickable?

Waiting for your response.

Ali Reviews team.

yes. I also want 100% of the card to appear and not be hidden with the icons and get cut off. thank you for your help!

I would like to make the card 100% appear on the screen and not get cut off and hidden with the icons and the bottom of the page. Thank you for your help!

Hi @nhellyer

I do not think this is included in the Dawn theme. Please contact the app provider by following the instructions below

  1. From you Admin page, go to Settings in your left hand side

  2. Go to Apps and Sales Channels

  3. Click Shop, then Get support. See image for Shop logo

made4Uo_0-1686325954244.png

Thank you! Didn’t realize it was an app