I am having trouble with my stores shipping, I have connected my business auspost account through Addition but only the local delivery option is showing on my stores checkout. I really need help connecting this.
Hi, @vacantminds .
To confirm, is this the app that you’re using to configure your store’s shipping settings?
If so, because the app is a third-party one that has been made by developers outside of Shopify, you’ll need to get in touch with the app support team directly. They’re best equipped to help connect the app onto your store and check through your shipping settings to ensure that everything has been set up correctly.
You can find the app developer’s help guide here, as well as their contact form here to get in touch with their support team. Alternatively, on their app listing page on the Shopify App store, you can also click on the ‘Support’ tab and click on the ‘Get support’ button to get in touch with the app’s support team, as shown below:
Out of curiosity, is there a particular reason why you’re wanting to use Australia Post for your shipping carrier?
The reason that I ask is because we have a native feature that allows merchants in Australia to ship via Sendle and purchase shipping labels directly from the Shopify admin. Feel free to have a read more about it on our help guide here to see whether or not this is something that suits your business’ needs.