Hello guys I am new on shopify I have many products are connected to google shopping however now some of my products are having an error where they mentioning Image in not retrieved crawl pending another error is related to google policies. do you have any idea how to resolve this issue thanks a lot in advance
Hi @Karim_1_1 ,
This is Victor from PageFly - Landing page builder, I’d like to suggest this idea for solution:
For the “Image not retrieved crawl pending” error, this typically means that Google is still in the process of crawling your website to retrieve the image for your product. This can happen when you first set up your product feed or when you make changes to your website that affect the product images. In most cases, this issue will resolve itself within a few days as Google continues to crawl your website.
For the “Google policies” error, this could mean that your product is not compliant with Google’s policies for Google Shopping. Some common policy violations include selling prohibited products, using inappropriate language or images, or making misleading claims about the product.
To resolve this error, review the Google Shopping policies to ensure that your products comply with them. Make any necessary changes to your product information or images to ensure that they meet the policies. You may also want to consider reaching out to Google support for additional guidance if you are unsure of how to fix the issue.
Hope my answer will help you.
Best regards,
Victor | PageFly
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If there are a few random products, these will disappear in a few days. It’s very common and these issues happen outside of your control.
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