How to fix imported product blurry images?

Topic summary

A Shopify store owner is experiencing blurry product images specifically on the Portuguese subdomain, while English and Spanish subdomains display images correctly.

Issue Details:

  • Imported product images appear blurry only when switching to the Portuguese (PT) subdomain
  • English and Spanish language versions display images properly
  • The user provided comparison links showing the difference between English (good quality) and Portuguese (blurry) versions

Proposed Solution:

  • Another user identified that smaller/compressed images are being called in the code for the Portuguese version
  • Recommendation: Modify the code to call the original, full-resolution images instead of the smaller versions

Status: The root cause has been identified as a code-level issue with image sizing, but implementation of the fix has not been confirmed.

Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.

Hello Team,

My store imported product images, gets blurry when changing language from English to Portuguese subdomain. It get ok, if I use Spanish subdomain. The issue is only with PT.

Please check these links:

Bedrott Blurry Image for Portuguese subdomain

Good image for English domain

Hi @Bedrott

Small images are called in the code.

Have to call original images in code.